Love it, hassle free returns.
We want you to love the products you buy at topshihtzu.com! If you receive a product, whether it's clothing for your pup, a T-Shirt or anything else from the store, and you aren't happy with it, send it back to of a refund.
Our policy lasts 30 calendar days from date of receipt. If 30 days have gone by since your receipt of your product, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We cheerfully returns, simply email us at firstname.lastname@example.org or call us with your order number to let us know you're returning something. We'll give you a returns number and the returns address. Once it’s back in our hands, we'll refund you in full and we'll even pay for your postage (up to a maximum of $10).
Please make sure to keep the postage receipt for any monies paid, so we know how much to refund you.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.